In network, out of network, and the third thing nobody explains.

Student health plans have quirks that decide whether a referral costs you $25 or $600. Four questions to ask before you book.

Zarah KhondokerZarah KhondokerFebruary 12, 20267 min read

The third thing is participation status at the individual clinician level. A practice can be in network while the specific clinician you are booked with is not, and the plan will treat that visit as out of network.

Ask four questions when you call: is this clinician in network under my specific plan, is a referral required, is prior authorization needed for imaging, and what is my cost share for a specialist visit.

Write down who told you and when. If the answer turns out to be wrong, that note is usually what gets a bill reversed.

If nothing in network is available within a reasonable window, ask about a network adequacy exception. It exists in most plans, is rarely mentioned, and is one of the more effective things a navigator can do on your behalf.

This is general information, not medical advice, and it isn't a diagnosis. If you want help working out your own next step, the assessment takes about eight minutes.

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